INSIDE SALES SUPPORT REPRESENTATIVE

The Role:

As the #1 4K UHD projection brand worldwide, Optoma Technology, Inc. is a leading manufacturer of award-winning display products, including interactive flat panels and direct view LED displays and business and home entertainment projectors for consumers, businesses, education, professional audio/video and the retail market. With our top rated technologies, superior customer service driving customers back to us year after year, and a talented team dedicated toward delivering our customers with an uncompromising, high quality, audio and visual experience, Optoma is poised to bring new levels of solutions to our clients. We are seeking smart, creative and passionate individuals who share the same insatiable drive we do to join us in bringing innovative products and integrated technology solutions to market. It's a great time to join Optoma! Headquartered in Silicon Valley, Optoma Technology, Inc. is a subsidiary of Coretronic Corporation. www.optomausa.com Job Title: Inside Sales Support Representative - Remote We are seeking a detail-oriented and customer-focused Inside Sales Support Representative to assist with Optoma's golf simulator projector business. This fully remote role is dedicated to supporting sales managers, channel partners, and distributors by managing customer inquiries, processing quotes, maintaining sales records, and ensuring smooth communication across teams. The ideal candidate will have strong organizational skills, proficiency in Microsoft Office (especially Excel), and the ability to provide excellent customer service. An enthusiasm for golf and golf simulators is a plus, as well as previous experience with projectors or display technology. Occasional travel will be required for semi-annual team meetings and industry tradeshows. Responsibilities: Assist sales managers and partners by handling product inquiries, quotes, and order processing. Provide timely and accurate responses to customer questions regarding golf simulator projectors. Support channel partners and distributors with product information and sales documentation. Maintain organized records of sales activities, pricing requests, and customer communications in CRM systems. Work closely with internal teams to ensure accurate inventory tracking and order fulfillment. Prepare sales reports and data analysis using Microsoft Excel and other Office applications. Coordinate and schedule meetings, product demonstrations, and follow-ups as needed. Assist in the development and distribution of sales materials, training resources, and marketing content. Ensure seamless communication between customers, sales teams, and support departments. Attend semi-annual team meetings and participate in industry tradeshows as needed. Qualifications: A bachelor's degree is preferred, or 2-4 years of experience in a sales support, administrative, or customer service role, ideally in AV technology or a related field. Strong proficiency in Microsoft Office, particularly Excel, for data tracking and reporting. Excellent organizational and multitasking skills with attention to detail. Strong communication and problem-solving abilities. Ability to work independently in a remote environment while collaborating with cross-functional teams. Customer service-oriented mindset with a focus on efficiency and accuracy. Willingness to travel occasionally for company meetings and industry events. Interest in golf and familiarity with golf simulators is beneficial. Experience working with projectors or display systems is advantageous. Work Environment & Physical Requirements Fully remote position requiring reliable internet and a dedicated workspace. Regularly required to communicate effectively via phone, email, and virtual meetings. Some lifting (up to 25 lbs.) may be necessary during tradeshows or meetings. Summary of Benefits for Employees Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Beware of Fraudulent Recruiting Advertisements and Scams: Be aware when applying for a job, there are job offer scams perpetrated through the use of the Internet and social media platforms scamming people with fake job offers to gather personal and financial information. The scams prey upon those seeking employment and use false and fraudulent offers of employment with companies such as Optoma to steal from their victims. Optoma believes that one of the best ways to put a stop to these types of scams is to make you aware that they exist, provide tips on how to identify and avoid them, and make clear how we recruit for positions with Optoma so that you can more easily identify fraudulent recruiting advertisements. No applicant for employment with Optoma is ever required to pay any money as part of the job application or hiring process. Optoma never interviews job applicants through chat rooms (such as Google Hangouts), or through instant messaging systems. If someone tells you that they want to interview you for a job through a chat room, via text or instant messaging, they do not work for or represent Optoma and are likely seeking to defraud you. Optoma's job recruitment process involves in person and/or virtual through Microsoft Teams and occasionally via telephone. Optoma's job recruiting staff sends email communications to job applicants from "@optoma.com" email accounts only. Any email that states to be from Optoma but does not have a "@optoma.com" address should be assumed to be fraudulent. Optoma recruiting staff will NEVER send interview questions ahead of time or make an offer of employment to the candidates without having them go through our different levels of interviews whether in-person or virtual.

What we are looking for:

• Experience in sales or customer service
• Excellent communication skills
• Self-motivated and results-driven

Responsibilities:

• Prospect and qualify new sales opportunities
• Conduct research to identify potential customers
• Maintain accurate records in CRM

Benefits:

• Competitive salary
• Health insurance
• Professional development opportunities