Inbound Call Center Representative

The Role:

*Join Our Team as an Inbound Customer Service Representative!* Are you ready to embark on a fulfilling career where you can make a difference? We are urgently seeking dedicated individuals to fill customer service sales positions. Enjoy set schedules that promote a healthy work/life balance while contributing to a dynamic team. *Role Overview:* In this role, you will enroll customers in gas supply plans and assist with various customer service inquiries, including processing payments and addressing detailed billing questions. Your ability to build rapport and provide exceptional service will be key to your success. *What We Offer:* * *Career Development and Advancement Opportunities:* Grow your career with us. * *Paid Training:* Comprehensive training to ensure your success. * *Coaching:* Continuous support and development. * *Daily and Weekly Pay Options:* Flexible payment schedules to suit your needs. * *Set Schedules:* Maintain a healthy work/life balance with consistent hours. *Job Requirements:* * *Strong Attention to Detail:* Excellent documentation skills. * *Excellent Communication Skills:* Verbal, written, and listening. * *Advanced Computer Skills:* Ability to multitask and use dual screens effectively. * *Problem-Solving Abilities:* Identify and resolve customer issues efficiently. * *Educational Requirements:* High school diploma or GED. * *Background Check:* Must be able to pass a background check. * *Sales Experience:* Prior sales experience is a plus! *Why Aucera?* Aucera is the best job in town! Apply today and start your journey with us. Ready to join a team that values your skills and offers growth opportunities? Apply now and become a part of our vibrant team! Job Types: Full-time, Part-time Pay: $10.00 - $13.00 per hour Benefits: * 401(k) * On-the-job training * Referral program Shift: * 8 hour shift Work Location: In person

What we are looking for:

• Job Requirements:*
• *Strong Attention to Detail:* Excellent documentation skills.
• *Excellent Communication Skills:* Verbal, written, and listening.
• *Advanced Computer Skills:* Ability to multitask and use dual screens effectively.
• *Problem-Solving Abilities:* Identify and resolve customer issues efficiently.
• *Educational Requirements:* High school diploma or GED.
• *Background Check:* Must be able to pass a background check.
• *Sales Experience:* Prior sales experience is a plus!

Responsibilities:

• Prospect and qualify new sales opportunities
• Conduct research to identify potential customers
• Maintain accurate records in CRM

Benefits:

• 401(k)
• On-the-job training
• Referral program
• 8 hour shift