Account Representative

The Role:

Job Summary: We are seeking a dynamic Account Representative to join our team. The ideal candidate will be responsible for managing customer accounts, developing new business opportunities, and providing exceptional service to clients. Duties: * Handle incoming customer inquiries via phone, email, and text in a professional and friendly manner * Build and maintain strong, long-lasting customer relationships * Identify and develop new business opportunities * Collaborate with the sales team to achieve targets * Manage accounts by providing outstanding customer service * Retain current customers * Identify customer needs and recommend appropriate products or services * Resolve customer complaints and issues effectively and in a timely manner * Meet and exceed sales targets and goals Skills: * Previous experience in customer service and sales roles * Excellent communication and interpersonal skills * Strong sales and negotiation skills * Ability to multitask and prioritize in a fast-paced environment * Problem-solving and conflict resolution abilities * Attention to detail and accuracy * Positive attitude and willingness to learn * Ability to work independently and as part of a team If you are a motivated individual with a passion for sales and account management, we invite you to apply for this exciting opportunity. Join our team and take your career to the next level! Job Type: Full-time Pay: $42,000.00 - $65,000.00 per year Benefits: * Flexible schedule * Paid time off * Professional development assistance Compensation Package: * Bonus opportunities * Commission pay * Monthly bonus * Signing bonus Schedule: * Monday to Friday Application Question(s): * What makes you a great fit for this role? Ability to Commute: * Charlotte, NC 28273 (Required) Work Location: In person

What we are looking for:

• Experience in sales or customer service
• Excellent communication skills
• Self-motivated and results-driven

Responsibilities:

• Handle incoming customer inquiries via phone, email, and text in a professional and friendly manner
• Build and maintain strong, long-lasting customer relationships
• Identify and develop new business opportunities
• Collaborate with the sales team to achieve targets
• Manage accounts by providing outstanding customer service
• Retain current customers
• Identify customer needs and recommend appropriate products or services
• Resolve customer complaints and issues effectively and in a timely manner
• Meet and exceed sales targets and goals

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance
• Bonus opportunities
• Commission pay
• Monthly bonus
• Signing bonus
• Monday to Friday