AT&T Customer Service Rep

The Role:

*Job Overview* We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and assistance to ensure a positive customer experience. The ideal candidate will possess strong communication skills, a collaborative spirit, and the ability to analyze customer needs effectively. This position requires a commitment to delivering high-quality service while managing various tasks efficiently. *Responsibilities* * Provide outstanding customer service by addressing inquiries and resolving issues promptly. * Perform data entry tasks accurately and efficiently to maintain up-to-date client records. * Engage in face to face interactions with customers and gather feedback on services. * Collaborate with sales teams to enhance client services and improve overall customer satisfaction. * Support multilingual clients by offering assistance in their preferred language when applicable. *Qualifications* * No Experience Required * Excellent verbal and written communication skills. * Ability to analyze information and provide effective solutions. * Experience in collaboration with sales teams is a plus. * Multilingual abilities are highly desirable.. * A positive attitude, strong work ethic, and willingness to learn. Join our team as a Customer Service Representative, where your contributions will help shape our commitment to excellence in client relations! Job Types: Full-time, Part-time, Temporary Pay: $3,200.00 - $8,500.00 per month Expected hours: 40 – 50 per week Benefits: * Dental insurance * Professional development assistance * Referral program * Vision insurance Shift: * 10 hour shift * 12 hour shift * Day shift Ability to Commute: * Philadelphia, PA 19107 (Required) Work Location: In person

What we are looking for:

• Qualifications*
• No Experience Required
• Excellent verbal and written communication skills.
• Ability to analyze information and provide effective solutions.
• Experience in collaboration with sales teams is a plus.
• Multilingual abilities are highly desirable..
• A positive attitude, strong work ethic, and willingness to learn.

Responsibilities:

• Responsibilities*
• Provide outstanding customer service by addressing inquiries and resolving issues promptly.
• Perform data entry tasks accurately and efficiently to maintain up-to-date client records.
• Engage in face to face interactions with customers and gather feedback on services.
• Collaborate with sales teams to enhance client services and improve overall customer satisfaction.
• Support multilingual clients by offering assistance in their preferred language when applicable.

Benefits:

• Dental insurance
• Professional development assistance
• Referral program
• Vision insurance
• 10 hour shift
• 12 hour shift
• Day shift