T-Mobile Sales Representative

The Role:

T-Mobile Premium Retailer – Wireless Vision Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Mobile Expert role with Wireless Vision would be a perfect fit for you. In this role, you will represent the T-Mobile brand and meet customers' wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals! Your Talents: * Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs. * Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts to identify revenue opportunities, and excelling in quality metrics. * Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location. * Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures. * Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards. * Complete accurate paperwork and transactions according to company policies and procedures. * Share customer experience with the rest of your team, including Management. * Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards. * Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades. * Build customers confidence by making their experience comfortable and simple while meeting their needs. * Engage in service selling and right fitting the customer with the appropriate total technology solution. * Assist in other tasks, duties, or projects as assigned by management. Your Experience: * Minimum of 6 months experience in retail or another environment with a strong customer focus. * Professional, energetic and positive attitude. * Excellent written and verbal/interpersonal communications skills. * Flexible scheduling availability. * Completed High school diploma/GED. * Must be able to stand for long periods of time (up to 9 hours) on the sales floor. * Must be able to move and/or lift up to 25 pounds. What We'll Offer: * Competitive paid time-off program * Medical, dental and vision benefits * 401k match * Phone service discounts * Development and growth opportunities Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace' ' Work Location: * 32nd St & Indiana, Joplin MO Work Remotely * No Job Types: Full-time, Part-time Pay: $13.50 - $20.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Ability to Commute: * Blue Springs, MO 64015 (Required) Ability to Relocate: * Blue Springs, MO 64015: Relocate before starting work (Required) Work Location: In person

What we are looking for:

• Experience in sales or customer service
• Excellent communication skills
• Self-motivated and results-driven

Responsibilities:

• Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
• Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Share customer experience with the rest of your team, including Management.
• Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
• Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.
• Build customers confidence by making their experience comfortable and simple while meeting their needs.
• Engage in service selling and right fitting the customer with the appropriate total technology solution.
• Assist in other tasks, duties, or projects as assigned by management.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance